SUPPORT
Direct desk support.
Direct institutional desk support for Cortex Flash subscribers: named engineering escalation, onboarding walkthroughs, and SLA coverage via desk@cortexflash.com.
Named Engineering Escalation & Desk Onboarding
Cortex Flash support is staffed directly by Arenberg AG systems and quantitative engineers in Zug, Switzerland. Subscribers reach the desk at desk@cortexflash.com for feed diagnostics, workspace provisioning, and custom series requests.